At CakeIsEasy, we are committed to providing high-quality digital products that help you improve your baking skills. Since our products are digital and instantly accessible upon purchase, we have a strict no-refund policy. However, we want to ensure your satisfaction and provide support in case of any issues.
Refund Policy
As our products are non-tangible digital goods, we do not offer refunds once the product has been downloaded or accessed. Please review product descriptions carefully before purchasing.
Exceptions for Refunds
Refunds may only be considered in the following cases:
✔️ Duplicate Purchases – If you accidentally purchase the same product twice, we’ll issue a refund for the duplicate order.
✔️ Technical Issues – If you experience technical problems preventing you from accessing the product, and our support team is unable to resolve them, we may offer a refund or replacement.
✔️ Incorrect Product Delivery – If you receive the wrong product, we will provide the correct one or issue a refund if we cannot resolve the issue.
How to Request a Refund
If you meet the above conditions, please contact us within 7 days of purchase, providing:
📌 Your order number
📌 A description of the issue
📌 Screenshots (if applicable)
Refunds, if approved, will be processed within 5-7 business days and credited back to the original payment method.
Exchanges & Returns
Since our products are digital, we do not accept returns or exchanges. If you experience issues, reach out to us, and we will assist you in resolving them.
Need Help?
We are happy to assist you with any concerns! If you have questions before purchasing, feel free to contact us at Support.
👉 Your baking journey starts here—let’s make it easy and fun! 🍩